Mayra Martinez
New York, New York
Maker Info
0 products
Expertly Crafted Diamond & Gemstone Jewelry: Over 3 Decades of Experience, Trusted and preferred choice of Celebrities & Sports Icons.
About Mayra Martinez
I am a CAD Jewelry Designer, experienced Stone Setter, and dedicated master jeweler with a deep passion for crafting exquisite jewelry. My journey began with a fascination for the artistry and symbolism behind every piece. With over a decade of experience, I’m committed to bringing your vision to life. Whether you're looking to create silver, fine, or costume jewelry, I’m here to turn your ideas into reality.
Store Policies
Once your order is placed, you will receive a video of your completed product for your approval within approximately 6 business days. See the Production Times Section for production time by product type. Once you approve the video, we will ship your product via the shipping method you chose. We offer USPS Standard Shipping (7 business days to United States of America) and USPS Express Shipping (7 business days to United States of America). At this point in time, we can ship to these countries: United States of America
Manufacturing time is 7 to 9 days. Total order turnaround time depends on the shipping method you select and the time it takes you to approve your final product.
Shipping times are estimates and may vary due to public holidays, courier issues, severe weather, and other factors beyond Mayra Martinez's control.
United States of America
United States of America
Delivery Method | Shipping Time | Price |
---|---|---|
USPS Standard Shipping | 7 business days | $20.00 |
USPS Express Shipping | 7 business days | $35.00 |
If a product quality issue is detected due to manufacturing fault within 30 days of purchase, contact the seller immediately to determine a resolution
We accept returns only if the product received is damaged or defective. No returns or exchanges are offered for texture variation, delays due to customs or courier issues, or slight variations in stone color due to the natural material. Incorrect Ring Sizes and incorrect/Incomplete addresses provided by the customer are not eligible for returns, replacements or exchanges.
In the unlikely event that there is a quality issue detected upon receipt, Customer must contact the Manufacturer at the time of receipt of the parcel. A refund will be given on receipt of the item in unused and original condition.
You must contact the Manufacturer immediately if you believe that your package was lost in transit. Once it is confirmed the package is lost, the Manufacturer will file a claim with the courier. Once a refund is received, the Manufacturer will provide the replacement item.
Given the customized nature of our product, we accept returns only if the product received is damaged or defective. Please note that since our product is crafted from natural materials, slight variations may occur, adding to each product's unique charm and individuality. No returns or exchanges are offered for these slight variations. Incorrect sizes and incorrect or incomplete addresses provided by the customer are not eligible for returns, replacements or exchanges.
We cannot provide refunds due to delays from couriers. If you believe that your package was lost in transit, please click here within 7 business days of your expected delivery date to arrange a replacement. Once it is confirmed the package is lost, we will file a claim with the courier. Once a refund is received, we will provide the replacement item. We are committed to the quality of our products and offer a 100% satisfaction guarantee. In the unlikely event that you detect a quality issue upon receipt, please click here within 7 business days of receiving your product to arrange a return or replacement. For refunds, we will process your request once we receive the original item in its unused, original condition.
You are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.